2019-2020

Connect to Tech

Student Technology Guide

Technology is a big part of your life, and that won’t change once you are a student at Northeastern University. This site introduces you to key tech resources that you need to know as you are preparing for your move to campus, from how to choose a laptop, to what devices you should bring. Continue reading below to learn more.

2019-2020

Connect to Tech

Student Technology Guide

Technology is a big part of your life, and that won’t change once you are a student at Northeastern University. This site introduces you to key tech resources that you need to know as you are preparing for your move to campus, from how to choose a laptop, to what devices you should bring. Continue reading below to learn more.

Choosing a Laptop

If I’m Buying a Laptop, Which One Should I Get?

You can purchase laptops through the Dell and Apple online stores available exclusively for Northeastern students. The computers available through these stores meet university standards and are eligible for university technical support. When you purchase through these links, you’ll also get a better deal than other standard education discounts. Don’t worry about buying any bundles with Microsoft Office, as Northeastern students have access to Office 365 at no additional cost beginning on the first day of classes.

Choosing a Laptop

If I’m Buying a Laptop, Which One Should I Get?

You can purchase laptops through the Dell and Apple online stores available exclusively for Northeastern students. The computers available through these stores meet university standards and are eligible for university technical support. When you purchase through these links, you’ll also get a better deal than other standard education discounts. Don’t worry about buying any bundles with Microsoft Office, as Northeastern students have access to Office 365 at no additional cost beginning on the first day of classes.

Connectivity

What Devices Should I Bring With Me?

Whether you need wi-fi on your laptop in the library, or a connection for your gaming system or streaming device in the residence hall, Northeastern’s networks have you covered. Most devices are compatible with one of the university’s networks, including Apple TV, XBOX, PS3/4, Roku, most smart TVs, and Amazon Fire TV stick.

You should plan to leave the following devices at home, as these will not connect to any campus network:

  • Network speakers and printers
  • Google ChromeCast
  • Steam Link
  • Smart lightbulbs

Connectivity

What Devices Should I Bring With Me?

Whether you need wi-fi on your laptop in the library, or a connection for your gaming system or streaming device in the residence hall, Northeastern’s networks have you covered. Most devices are compatible with one of the university’s networks, including Apple TV, XBOX, PS3/4, Roku, most smart TVs, and Amazon Fire TV stick.

You should plan to leave the following devices at home, as these will not connect to any campus network: 

  • Network speakers and printers
  • Google ChromeCast
  • Steam Link
  • Smart lightbulbs

Residence Hall TV

Is Cable Television Available?

In university-owned residence halls, you’ll have access to Northeastern’s HD broadcast cable service, as well as the Xfinity Stream service.

If you plan to bring a television with you, a smart television is recommended for accessing the Stream service, which offers over 200 live streaming TV channels, on-demand shows, and movies. Cable port(s) are also available in residence hall rooms.

Residence Hall TV

Is Cable Television Available?

In university-owned residence halls, you’ll have access to Northeastern’s HD broadcast cable service, as well as the Xfinity Stream service.

If you plan to bring a television with you, a smart television is recommended for accessing the Stream service, which offers over 200 live streaming TV channels, on-demand shows, and movies. Cable port(s) are also available in residence hall rooms.

Tech help

What Do I Do if I Need Help with Technology or Have Questions?

Information Technology Services offers 24/7 support to you throughout your time at Northeastern, so rest assured that your laptop and other technology needs will be covered.

Call 617.373.4357 [xHELP] or email help@northeastern.edu with any tech issues. The Help and Information Desk is located in Snell Library and is available for account issues, software access, printing services, and walk-up service.