Connect to Tech

Technology Guides  |  2019-2020

Welcome to Northeastern University! Consider this site your go-to resource for learning everything you need to know about getting started with technology at Northeastern University. To begin, visit the technology guide that makes the most sense for you.

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Technology Guides

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We’re Here for Support

Tech Service Portal
Get answers to your questions online. Search the knowledge base, browse the available services, make requests, and report issues. Visit service.northeastern.edu/tech from any device.

IT Service Desk
Get 24x7 help with technical services, troubleshooting, programs, and devices.

Phone
617.373.4357[HELP]

Email
help@northeastern.edu

Chat
Through the Tech Service Portal
9 a.m. – 5 p.m. EST, Monday – Friday

In Person
Visit the IT Service Desk on the second floor of Snell Library.

Still Need Help?

We’re Here for Support

Tech Service Portal
Get answers to your questions online. Search the knowledge base, browse the available services, make requests, and report issues. Visit service.northeastern.edu/tech from any device.

IT Service Desk
Get 24x7 help with technical services, troubleshooting, programs, and devices.

Phone
617.373.4357[HELP]

Email
help@northeastern.edu

Chat
Through the Tech Service Portal
9 a.m. – 5 p.m. EST, Monday – Friday

In Person
Visit the IT Service Desk on the second floor of Snell Library.