Learn about the technology available at Northeastern to help create inspiring learning experiences that bring out student potential and support a collaborative community of instructors.
First Things First
Accounts and Access
Your Online Account
Northeastern accounts open the way to online university resources, including the Northeastern portal and the Canvas learning management system. Usernames and passwords are set up when accounts are first claimed and can be managed by visiting accounts.northeastern.edu.
2FA and Your Account
Two-factor authentication (2FA) is a security measure that protects your online identity and personal information. It’s also required to access many university systems and services. Enroll today.
Appropriate Use Policy
All faculty are responsible for following the Northeastern University Appropriate Use of Computer and Network Resources Policy. The policy is available in PDF format northeastern.edu/aup.
As a member of the Northeastern community, you’re responsible for helping keep the university safe from phishing and other security threats. Northeastern will never ask you to confirm your username and password through email. Use the Report Message button in your Outlook client to immediately report a suspicious email. If you have any reason to believe that your account has been compromised, report it immediately to the IT Service Desk. Learn more at Get Secure.
Connect to the Internet
Northeastern supports all commonly used browsers (Chrome, Edge, Safari, Firefox), and offers both wired and wireless options for connecting compatible devices to the internet.
NUwave is the secure wireless network for laptops, phones, and other personal devices in residence halls, classrooms, and across campus. Use your Northeastern account username and password to connect.
Remote Access – GlobalProtect
Virtual Private Network (VPN) provides safe and secure Northeastern’s access to NUnet resources from off-campus locations. Install GlobalProtect, the university’s VPN software, on a device to get started.
NUnet is the high-bandwidth, high-availability wired network available in academic and administrative buildings on all campuses, as well as research facilities. To connect to NUnet, simply connect a device to the active port using an ethernet cable.
Eduroam is the secure, roaming wireless network developed for and used by the international research and education community. Students, faculty, and staff can access the Eduroam network at locations worldwide.
To connect, select Eduroam as the Wi-Fi network on your device, and enter Northeastern online credentials as the username, followed by @northeastern.edu.
Teaching and Research
The Canvas learning management system is mobile-first, reliable, accessible, and delivers a highly customizable and experiential teaching and learning environment. Elevate the learning experience with Canvas support and resources, including training, term checklists, and personalized consulting.
Virtual Computer Labs
Faculty can access virtual machines through Windows Virtual Desktop (WVD), a high-performance computing cluster and a complete AWS curriculum for their students’ coursework. Learn more.
Consultants in Academic Technologies help instructors create engaging learning environments for your students through the effective use of digital media and educational tools. Instructors can access pre-scheduled and on-demand support to get the most out of the Canvas learning management system at Northeastern.
High-end computing solutions and comprehensive support are available to help bring Northeastern research to light, regardless of discipline. Northeastern partners with the Massachusetts Green High Performance Computing Center in Holyoke, Massachusetts, to provide high-speed and high-performance resources.
Updated technology in classrooms has an intuitive interface that keeps the focus on the learning experience. A computer, a projector, a wired camera, and microphones are standard in classrooms. Take a moment to learn more about the classroom technology available to you and the Global Learning Spaces initiative.
The Digital Repository Service is a secure repository system, designed to store and share scholarly, administrative, and archival materials. Members of the Northeastern community are encouraged to sign in to access additional content that may not be publicly available. For more information about the DRS, or for help getting started, visit the Digital Scholarship Group’s DRS resource page.
Communication and Collaboration
Microsoft Teams is Northeastern’s preferred online collaboration hub that unites conversations, meetings, voice calls, files, and apps together in one platform. See this Zoom-Teams comparison and enhanced Teams functionality update, including Whiteboard.
Microsoft 365 – Office Applications
Microsoft 365 is a cloud-based suite of applications available to all faculty, staff, and students. This includes an @northeastern email account and calendar, downloads of the Office suite (Word, Excel, Outlook, Powerpoint, etc.) on up to five personal devices, and the online and mobile versions of the Office apps.
Sign in to Microsoft 365 office suite:
- Visit office.com.
- Type in your Northeastern online account username followed by “@northeastern.edu”.
- Use your Northeastern account password.
The popular online meeting software in a classroom version enables meetings with students. For more information, see the best practices for Zoom teaching and learning.
Adobe Creative Cloud
Northeastern offers the full Adobe Creative Cloud suite for Northeastern faculty, staff, and students at no cost. While faculty and staff can log in and start using the Adobe suite immediately, students must submit a license request through the Tech Service Portal. Begin using more than 20 Adobe applications, including:
- Photoshop: The legendary graphics application.
- Premiere: Pro-level video editing.
- Acrobat DC: Create and edit PDFs.
- Illustrator: Make amazing vector art.
- Adobe Stock: Extensive image library.
And much more! Access your Adobe CC license today.
Sites at Northeastern
Whether you’re starting an academic portfolio, creating a blog, or showcasing your research, Sites at Northeastern allows you to create a professional website right at your fingertips. Explore flexible designs to create a site that is unique to you and share your work online.
Learn as You Go
Leverage Northeastern-supported training opportunities to learn as you go.
Browse Northeastern’s schedule of workshops and training on teaching technologies, Classroom Technology Training, and collaboration software.
Explore more than 5,000 on-demand courses available through your Northeastern affiliation. Integrate business, creative, and technology coursework into your professional development or share content with your students.
Access more than 100,000 documents and research on tech products and trends, business IT issues, and more from the world’s leading information technology research and advisory company.
Helpful Sites and Apps
Tech Service Portal
Go to the Tech Service Portal for complete IT support. Get answers to IT questions, find technology solutions and tech support in one location. Reach out to us— chat, email, or call to get help now.
On-demand Technology Services
It’s easier than ever to find information about technology support at Northeastern through the Services Now Mobile app.
- Technology support: Report an IT issue, request technology services, manage loaned devices, and more.
The Now Mobile App is free and can be found on the Apple App Store or the Google Play Store for Android users.
Communities at Northeastern
Communities is an online destination where Northeastern faculty, staff, and students can start and participate in groups based on interests, specialties, and anything else that brings people together.
Stay informed on the status of the university’s IT systems, and sign up for notifications of scheduled maintenance periods or known outages.