Connect to Tech
Faculty Technology Guide | 2019-2020
Technology can enhance student success, the discovery of knowledge, and the way that faculty members such as yourself, communicate and collaborate. This site introduces you to key tech resources, ranging from how to access your email to how to protect your intellectual property and personal data.
First Things First:
Accounts and Access
Your online account
Your myNortheastern username and password is your gateway to many online university sites, including the myNortheastern portal and the learning management system. You should have received your username and password when you first claimed your online account.
Your unique ID
Your NUID is a 9-digit number beginning with 00 that is unique to you. You can find this number on the sidebar of your myNortheastern portal. It is used for most academic and financial transactions.
Stay safe online
Northeastern will never ask you to confirm your username and password in an email. Forward any suspicious email that you receive to phishcatcher@northeastern.edu. If you have any reason to believe that your account has been compromised, report it immediately to the IT Service Desk.
Appropriate Use Policy
All faculty are responsible for following the Northeastern University Appropriate Use of Computer and Network Resources Policy. The policy is available at northeastern.edu/aup.
2FA and your account
Two-factor authentication (2FA) enhances your security by protecting your online identity and personal information. It’s also required to access many university systems and services. Visit the Get2FA website to enroll and learn more.
Get Online.
Connect to the Internet
Wireless
NUwave is the secure wireless network for laptops, phones, and other personal devices in the residence halls, classrooms, and across campus. Use your myNortheastern username and password to connect to NUwave.
Remote Access
The university’s VPN provides safe and secure access to NUnet resources from off-campus locations. Install GlobalProtect, the university’s VPN software, on your device to get started.
Wired
NUnet is the university’s high-bandwidth, high-availability wired connection to the internet and other computer resources. Faculty and staff can use NUnet to access shared network drives and network printers.
Bookmark This.
Sites to Know
my.northeastern.edu
MyNortheastern is the central resource for accessing many university services and systems, including human resources benefits navigator, wage and tax information, e-portfolios, and software downloads.
northeastern.blackboard.com
Blackboard is your online classroom portal, where you can share lectures and course materials, post and grade assignments, and communicate with students.
sail.northeastern.edu
Self-Authored Integrated Learning – or SAIL – can facilitate learning, resulting in better communication, more intentional goal-setting, and deeper learning.
its.northeastern.edu/status
Stay informed on the status of the university’s IT systems, and sign up for notifications of scheduled maintenance periods or known outages.
Learn as you go.
Training Opportunities
LinkedIn Learning
Start exploring more than 5,000 on-demand courses on business, creative, and technology skills, available to you with your Northeastern affiliation. Take advantage of it for your own professional development, or use the Blackboard integration to share content with students.
Gartner IT
Access to the over 100,000 documents and research on tech products and trends, business IT issues, and more from the world’s leading information technology research and advisory company.
Hands-On Training
Browse Northeastern’s schedule of workshops and training on teaching technologies, research computing, and collaboration software, delivered both in-person and online by technology professionals.
Get Solutions.
Academic and Research Aid
Educational Technologies
A range of technologies, tools, and consulting is available to support faculty in their teaching. Staff from the Academic Technologies group will partner with you to find solutions that enhance learning, and provide training on the tools and equipment you need to create engaging learning environments for your students. Visit northeastern.edu/ats to learn more.
Research Computing
High-end computing solutions and comprehensive support are available to help bring your research to light, no matter your discipline. The university partners with the Massachusetts Green High Performance Computing Center in Holyoke, Massachusetts to provide high-speed and high-performance computing resources. Learn more about Northeastern research computing at its new online home, rc.northeastern.edu.
Collaborate.
Email and File Storage
Office 365
The most updated versions of Microsoft applications are available to you as part of the Office 365 faculty and staff subscription that you receive. This benefit includes an @northeastern email account and calendar, downloads of the Office suite on up to 5 personal devices, and the online and mobile versions of the Office apps.
How to sign in to Office 365:
1. Visit portal.office.com.
2. Type in your myNortheastern username followed by “@northeastern.edu”.
3. Use your myNortheastern password.
Cloud Storage
In the cloud is the most convenient and secure way to store your files at Northeastern. OneDrive is the preferred method of storing files for individual use, while SharePoint is the recommended place to store files for departmental or group collaboration. Alternative cloud storage, network drives, and file backup services are also available to you.
Your Digital Hub
Microsoft Teams is the preferred online collaboration hub at Northeastern, bringing your conversations, files, and apps together in one place. Learn more about what makes Teams a modern workspace at teams.northeastern.edu/connect.
Still Need Help?
We’re Here for Support
Tech Service Portal
Get answers to your questions online. Search the knowledge base, browse the available services, make requests, and report issues. Visit service.northeastern.edu/tech from any device.
IT Service Desk
Get 24×7 help with technical services, troubleshooting, programs, and devices.
Phone
617.373.4357[HELP]
Email
help@northeastern.edu
Chat
Through the Tech Service Portal
9 a.m. – 5 p.m. EST, Monday – Friday
In Person
Visit the IT Service Desk on the second floor of Snell Library.
Still Need Help?
We’re Here for Support
Tech Service Portal
Get answers to your questions online. Search the knowledge base, browse the available services, make requests, and report issues. Visit service.northeastern.edu/tech from any device.
IT Service Desk
Get 24×7 help with technical services, troubleshooting, programs, and devices.
Phone
617.373.4357[HELP]
Email
help@northeastern.edu
Chat
Through the Tech Service Portal
9 a.m. – 5 p.m. EST, Monday – Friday
In Person
Visit the IT Service Desk on the second floor of Snell Library.