Learn about the technology available at Northeastern to help create inspiring learning experiences that bring out student potential and support a collaborative community of instructors.

First Things First

Accounts and Access

Your Online Account

Northeastern accounts open the way to online university resources, including the Employee Hub and the Canvas learning management system. Usernames and passwords are set up when accounts are first claimed and can be managed by visiting accounts.northeastern.edu.

2FA and Your Account

Two-factor authentication (2FA) is a security measure that protects your online identity and personal information. It’s also required to access many university systems and services. Enroll today

Appropriate Use Policy

All faculty are responsible for following the Northeastern University Appropriate Use of Computer and Network Resources Policy. The policy is available in PDF format northeastern.edu/aup.

Get Secure

All Northeastern community members are responsible for helping keep the university safe from phishing and other security threats. Northeastern will never ask you to confirm your username and password in an email. Use the Report Message button in your Outlook client to immediately report a suspicious email. If you have any reason to believe that your account has been compromised, email phishcatcher@northeastern.edu to immediately report it to the Office of Information Security.

Learn more at security.its.northeastern.edu >

Connect to the Internet


NUwave is the secure wireless network for laptops, phones, and other personal devices in residence halls, classrooms, and across campus. Use your Northeastern account username and password to connect.

Remote Access – GlobalProtect

Virtual Private Network (VPN) provides safe and secure Northeastern’s access to NUnet resources from off-campus locations. Install GlobalProtect, the university’s VPN software, on a device to get started.


NUnet is the high-bandwidth, high-availability wired network available in academic and administrative buildings on all campuses, as well as research facilities. To connect to NUnet, simply connect a device to the active port using an ethernet cable.


eduroam is the secure roaming wireless network developed for and used by the international research and education community. Students, faculty, and staff can access the eduroam network at locations worldwide. 

To connect, follow the same process as connecting to NUwave, except select eduroam as Wi-Fi network, and enter your Northeastern online account username, followed by ‘@northeastern.edu’ (j.doe@northeastern.edu).

Get Solutions

Teaching and Research

Canvas and Integrated Tools

The Canvas learning management system is mobile-first, reliable, accessible, and delivers a highly customizable and experiential teaching and learning environment. Elevate the learning experience with Canvas support and resources, including training, term checklists, and personalized consulting.

Discover learning tools for learning management, collaboration systems, content delivery solutions, and numerous other programs that specialize in enhanced learning opportunities.

Virtual Computer Labs

Faculty can access virtual machines through Windows Virtual Desktop (WVD), a high-performance computing cluster and a complete AWS curriculum for their students’ coursework. Learn more.

Academic Technologies

Consultants in Academic Technologies help instructors create engaging learning environments for your students through the effective use of digital media and educational tools.​ Instructors can access pre-scheduled and on-demand support to get the most out of the Canvas learning management system at Northeastern.

Research Computing

High-end computing solutions and comprehensive support are available to help bring Northeastern research to light, regardless of discipline. Northeastern partners with the Massachusetts Green High Performance Computing Center in Holyoke, Massachusetts, to provide high-speed and high-performance resources.

Classroom Technology

Updated technology in classrooms has an intuitive interface that keeps the focus on the learning experience. A computer, a projector, a wired camera, and microphones are standard in classrooms. Discover the Classroom Dashboard to learn more about the technology available to you and the Global Learning Spaces initiative.

Digital Repository

The Digital Repository Service is a secure repository system, designed to store and share scholarly, administrative, and archival materials. Members of the Northeastern community are encouraged to sign in to access additional content that may not be publicly available. For more information about the DRS, or for help getting started, visit the Digital Scholarship Group’s DRS resource page

Productivity Tools 

Communication and Collaboration

Microsoft Teams

Microsoft Teams is Northeastern’s preferred online collaboration hub that unites conversations, meetings, voice calls, files, and apps together in one platform. See this Zoom-Teams comparison and enhanced Teams functionality update, including Whiteboard. Take the Learning Together with Microsoft Teams training to gain the essential skills needed for teaching with Teams.

Need help getting started? Learn the basics of Microsoft Teams and Teams meetings by taking the Introduction to Microsoft Teams Training.

Microsoft 365 is a cloud-based suite of applications available to all faculty, staff, and students. This includes an @northeastern email account and calendar, downloads of the Office suite (Word, Excel, Outlook, Powerpoint, etc.) on up to five personal devices, and the online and mobile versions of the Office apps.

Sign in to Microsoft 365 office suite: 

  1. Visit office.com
  2. Type in your Northeastern online account username followed by “@northeastern.edu”. 
  3. Use your Northeastern account password.

Adobe Creative Cloud

Northeastern offers the full Adobe Creative Cloud suite for Northeastern faculty, staff, and students at no cost. While faculty and staff can log in and start using the Adobe suite immediately, students must submit a license request through the Tech Service Portal. Begin using more than 20 Adobe applications, including:  

  • Photoshop: The legendary graphics application.  
  • Premiere: Pro-level video editing. 
  • Acrobat DC: Create and edit PDFs. 
  • Illustrator: Make amazing vector art. 
  • Adobe Stock: Extensive image library.  

And much more! Access your Adobe CC license today. 

Sites at Northeastern

Whether you’re starting an academic portfolio, creating a blog, or showcasing your research, Sites at Northeastern allows you to create a professional website right at your fingertips. Explore flexible designs to create a site that is unique to you and share your work online.

Learn as You Go

Training Opportunities

Leverage Northeastern-supported training opportunities to learn as you go.

Technology Training   

Browse Northeastern’s schedule of workshops and training on teaching technologies, Classroom Technology Training, and collaboration software. 

LinkedIn Learning 

Explore more than 5,000 on-demand courses available through your Northeastern affiliation. Integrate business, creative, and technology coursework into your professional development or share content with your students.

Gartner IT 

Access more than 100,000 documents and research on tech products and trends, business IT issues, and more from the world’s leading information technology research and advisory company. 

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Helpful Sites and Apps

Tech Service Portal

Go to the Tech Service Portal for complete IT support. Get answers to IT questions, find technology solutions and tech support in one location. Reach out to us— chat, email, or call to get help now.

Additionally, the Classroom Dashboard is available after logging in with your Northeastern username and password. Use the portal to find information about classroom technology and the status of that technology.

Mobile App for University Services

It’s easier than ever to find information about technology support at Northeastern through the Service Now Mobile app. Receive technology support by reporting an IT issue, requesting technology services, managing loaned devices, and more.

The Now Mobile App is free and can be found in the Apple App Store or the Google Play Store for Android users.

Employee Hub

The Employee Hub is a new, dynamic, and personalized digital homebase for all employees across Northeastern’s global university system. The Hub provides quicker, easier access to a number of productivity tools and other resources that many Northeastern employees need on a regular basis. 

Communities at Northeastern

Communities is an online destination where Northeastern faculty, staff, and students can start and participate in groups based on interests, specialties, and anything else that brings people together.


Stay informed on the status of the university’s IT systems, and sign up for notifications of scheduled maintenance periods or known outages.