First Things First
Accounts and Access
Your Online Account
Northeastern accounts open the way to online university resources, including the Employee Hub and the Canvas learning management system. Usernames and passwords are set up when accounts are first claimed and can be managed by visiting accounts.northeastern.edu.
MFA and Your Account
Multi-factor authentication (MFA) is a security measure that protects your online identity and personal information. It’s also required to access many university systems and services. Duo is currently the most common MFA service used by the university.
Appropriate Use Policy
All faculty are responsible for following the Northeastern University Appropriate Use of Computer and Network Resources Policy. The policy is available in PDF format northeastern.edu/aup.
Get Secure
All Northeastern community members are responsible for helping keep the university safe from phishing and other security threats. Northeastern will never ask you to confirm your username and password in an email. Use the Report Message button in your Outlook client to immediately report a suspicious email. If you have any reason to believe that your account has been compromised, email phishcatcher@northeastern.edu to immediately report it to the Office of Information Security.
Learn more at security.its.northeastern.edu >
NUwave
NUwave is the secure wireless network for laptops, phones, and other personal devices in residence halls, classrooms, and across campus. Use your Northeastern account username and password to connect.
Remote Access – GlobalProtect
Virtual Private Network (VPN) provides safe and secure Northeastern’s access to NUnet resources from off-campus locations. Install GlobalProtect, the university’s VPN software, on a device to get started.
NUnet
NUnet is the high-bandwidth, high-availability wired network available in academic and administrative buildings on all campuses, as well as research facilities. To connect to NUnet, simply connect a device to the active port using an ethernet cable.
eduroam
eduroam is the secure roaming wireless network developed for and used by the international research and education community. Students, faculty, and staff can access the eduroam network at locations worldwide.
To connect, follow the same process as connecting to NUwave, except select eduroam as Wi-Fi network, and enter your Northeastern online account username, followed by ‘@northeastern.edu’ (j.doe@northeastern.edu).
Get Solutions
Teaching and Research
Canvas and Integrated Tools
The Canvas learning management system is mobile-first, reliable, accessible, and delivers a highly customizable and experiential teaching and learning environment. Elevate the learning experience with Canvas support and resources, including training, term checklists, and personalized consulting.
Discover learning tools for learning management, collaboration systems, content delivery solutions, and numerous other programs that specialize in enhanced learning opportunities.
Virtual Computer Labs
Faculty can access virtual machines through Windows Virtual Desktop (WVD), a high-performance computing cluster and a complete AWS curriculum for their students’ coursework. Learn more.
Classroom Technology
Updated technology in classrooms has an intuitive interface that keeps the focus on the learning experience. A computer, a projector, a wired camera, and microphones are standard in classrooms. Discover the Classroom Dashboard to learn more about the technology available to you and the Global Learning Spaces initiative. Instructors can access pre-scheduled and on-demand support to get the most out of the Canvas learning management system at Northeastern.
Digital Repository
The Digital Repository Service is a secure repository system, designed to store and share scholarly, administrative, and archival materials. Members of the Northeastern community are encouraged to sign in to access additional content that may not be publicly available. For more information about the DRS, or for help getting started, visit the Digital Scholarship Group’s DRS resource page.
Artificial Intelligence
Claude by Anthropic
Claude offers powerful support for teaching and research activities. Use Claude to elevate your course materials, brainstorm research ideas, and draft content for publications or grant proposals. Learn more about the possible uses of Claude, how it can support your current work, and how to maximize its capabilities with prompt engineering.
Productivity Tools
Communication and Collaboration
Adobe Creative Cloud
Northeastern offers the full Adobe Creative Cloud suite for Northeastern faculty, staff, and students at no cost. While faculty and staff can log in and start using the Adobe suite immediately, students must submit a license request through the Tech Service Portal. Begin using more than 20 Adobe application, and much more!
Microsoft 365
Microsoft 365, which includes more than 30 unique applications and the enterprise AI assistant Copilot Chat, offers faculty, staff, and students secure, cloud-based applications that support communication, teamwork, and efficiency across the university.
Microsoft Teams
Microsoft Teams is Northeastern’s preferred online collaboration hub that unites conversations, meetings, voice calls, files, and apps together in one platform. See this Zoom-Teams comparison and enhanced Teams functionality update, including Whiteboard. Take the Learning Together with Microsoft Teams training to gain the essential skills needed for teaching with Teams.
Need help getting started? Learn the basics of Microsoft Teams and Teams meetings by taking the Introduction to Microsoft Teams Training.
Sites at Northeastern
Whether you’re starting an academic portfolio, creating a blog, or showcasing your research, Sites at Northeastern allows you to create a professional website right at your fingertips. Explore flexible designs to create a site that is unique to you and share your work online.
Learn as You Go
Training Opportunities
Leverage Northeastern-supported training opportunities to learn as you go.
Technology Training
Browse Northeastern’s schedule of workshops and training on teaching technologies, Classroom Technology Training, and collaboration software.
LinkedIn Learning
Explore more than 5,000 on-demand courses available through your Northeastern affiliation. Integrate business, creative, and technology coursework into your professional development or share content with your students.
Cybersecurity Training
As part of Northeastern’s program to enhance cybersecurity, protect institutional data, and safeguard personal data, all university employees are responsible for completing information security training regularly.
Bookmark These Pages
Helpful Sites and Apps
Tech Service Portal
Go to the Tech Service Portal for complete IT support. Get answers to IT questions, find technology solutions and tech support in one location. Reach out to us— chat, email, or call to get help now.
Additionally, the Classroom Dashboard is available after logging in with your Northeastern username and password. Use the portal to find information about classroom technology and the status of that technology.
Employee Hub
The Employee Hub is a new, dynamic, and personalized digital homebase for all employees across Northeastern’s global university system. The Hub provides quicker, easier access to a number of productivity tools and other resources that many Northeastern employees need on a regular basis.
Now Mobile App for University Services
It’s easier than ever to find information about technology support at Northeastern through the Service Now Mobile app. Receive technology support by reporting an IT issue, requesting technology services, managing loaned devices, and more.
The Now Mobile App is free and can be found in the Apple App Store or the Google Play Store for Android users.
Communities at Northeastern
Communities is an online destination where Northeastern faculty, staff, and students can start and participate in groups based on interests, specialties, and anything else that brings people together.
IT Statuspage
Stay informed on the status of the university’s IT systems, and sign up for notifications of scheduled maintenance periods or known outages.