London
This page is the go-to guide for helping London faculty, staff, and students navigate technology and access key resources for teaching, learning, research, and day-to-day life at Northeastern.
Bookmark These Pages
Tech Support
Tech Service Portal
The Tech Service Portal is your one-stop shop for complete IT support. Explore the Service Catalog for a list of ITS solutions across a wide range of categories.
Find answers to your tech questions in the knowledge base (KB) articles. You can also request assistance or submit a project request.
IT Statuspage
Stay informed on the status of the university’s IT systems and sign up for notifications of scheduled maintenance periods or known outages.
Learn as You Go
Communication and Collaboration
Microsoft 365 is Northeastern University’s official suite of communication and productivity tools. Use these tools to navigate M365 with confidence and for a streamlined, unified experience.
Personalize Your Experience
Now that your data migration has been successfully completed, you can start using Microsoft Outlook for email and OneDrive for file storage.
Explore ways to personalize your M365 experience by adding your signature, changing your language and time zone, sharing calendars, and more.
Connect from Anywhere
Microsoft Teams is the digital hub that brings conversations, content, and apps together in one place.
Download the Microsoft Teams desktop and mobile apps on your devices to chat, collaborate, and create with colleagues from anywhere. To access your account, visit teams.northeastern.edu and log in using your Northeastern username and password.
Trainings for Success
Get started with Microsoft Teams, learn about using Sway and OneNote, or book an individual consultation with an M365 expert.
Browse or search through a variety of M365 trainings to learn and develop new skills on the platform.
Information Security
Information and resources for protecting Northeastern’s data—and your own.
Get Secure
All Northeastern community members are responsible for helping to keep the university safe from phishing and other security threats. Learn how to use the Report Message button in your Outlook client to immediately report a suspicious email.
MFA and Your Account
Multi-factor authentication (MFA) is a security measure that protects your online identity and personal information. It’s also required to access many university systems and services.
Connect with A Global Community
The ITS home page provides a home base for the university’s global community that’s always connected. Read the latest ITS news, explore the Tech Update newsletter, and access the main menu for services, solutions, support, projects, and more.